Privacy Policy

HCP LLC (the “Company”) respects the privacy of visitors to highchartspython.com, other Company websites and their related web pages, product pages, URLs, blogs and communities (each a “Website” and collectively, the “Websites”). This Privacy Policy outlines the information Company collects from you and how it will use that information. Please read this web page carefully. If you are not comfortable with the policies and practices it describes, you should not use the Websites. As noted below, the Company may change this privacy policy at any time in its sole discretion.

As used herein, the words “user,” “you” and “your” mean users of the Website and the words “we,” “our,” “us” and “Company” mean HCP LLC, the owner and operator of the Websites.

By using our Websites, you agree to this Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. We may change it by posting a new version on our site and you consent to the change by your use of the Websites after such posting.

Your information is being collected solely by Company.

Collection of Personally Identifiable Information

We will not collect any personally identifiable information about you unless you provide it to us voluntarily and give your express consent to use it.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. However, you may visit our site anonymously.

We collect personally identifiable information for the purposes listed below. 

Purchase: In addition to obtaining your name and other personal information, which may include your email address, postal address, and phone number, we may identify and log your browser type when you purchase our software online.

Contact and/or Billing Information:  We may ask for your contact or billing information when you place an order, download an evaluation, join a discussion list, subscribe to a newsletter, contact us for support (technical or customer), or request related services requiring submission of contact and/or billing information.

User Surveys: Your participation in surveys is optional, although we may require your participation as a condition to a trial use of our software. We use this information to help us improve our software, plan marketing initiatives, develop new products and communicate with you about products, services or other topics that we think may interest you.

Other Content:  You may be required to provide personal information in order to access whitepapers, ebooks, videos, demos or other forms of content.

Shopping Cart: We use cookies to identify you as a previous visitor to our Web site and keep track of items in your shopping cart. We may tie the cookie to any personal information we have about you.

Use of Personally Identifiable Information

We may use the personal information you provide us for a variety of purposes, including support, authentication, marketing, and may share information for sales and marketing with our affiliates. We may also use your personal information to inform you of special offers, upgrades and other Company products and services, or the products and/or services of other third parties that may be of interest to you.

Sharing of Personally Identifiable Information

We may share personally identifiable information with other persons in the circumstances listed below. 

For legal purposes:  To protect Company and others, we may release personal information and IP addresses when we believe release is appropriate to comply with the law or with legal process (such as a warrant, subpoena, or other court order); to enforce our software licenses, service agreements, Terms of Use and other rights; or to protect the rights and safety of others. This may include exchanging information with law enforcement agencies, or with other companies and organizations for fraud protection and credit risk reduction.

To persons who help us provide our products and services to you: We may provide personal and other information to third parties who work for us, such as companies that verify credit card information, process credit card payments, fulfill orders, provide customer service, analyze customer data, remove repetitive information from customer lists, and provide marketing services. Any such company or third party is required to maintain the confidentiality of that information and is prohibited from using that information for any purpose other than as authorized by us.

As part of a sale of our assets or a merger of our company: We may in the future sell all or part of our assets or be involved in a merger. It is customary for user information to be included with the transferred assets in these types of transactions.  However, we will take steps to assure that any personal information is used in a manner consistent with the terms under which it was collected.

To the Bureau of Export Administration: We are required by law to furnish a report to the United States Bureau of Export Administration stating the names and addresses of all non-U.S. businesses or organizations (but not individual consumers) who purchase online or register any of our software that contains an encryption feature.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Websites may then be inaccessible or not function properly.
• Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties’ products or services, please do not opt in.  In addition, you can opt out at any time by following the unsubscribe link or instructions provided in any email we send or by contacting us. or at any other time by sending us an email stating your request to [email address]. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience, or other transactions.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website.

European Union Residents

Company complies with EU Directive 95/46/EC, EU General Data Protection Regulation 2016/679 and the EU – U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States.

The Company undertakes to respect the confidentiality of your personal data and to guarantee you can exercise your rights. Under this Privacy Policy, and by law if you are within the EU, you have the right to:

• Access, update or delete the information the Company has on you. Whenever made possible, you can access, update or request the deletion of your personal data, or you may request a copy of the personal data the Company has on you at https://highchartspython.com/contact/;
• Correct any incomplete or inaccurate personal data;
• Object to the Company’s processing of your personal data on the grounds that the Company lacks a legitimate interest for such processing;
• Object to the Company’s processing of your personal data for marketing purposes;
• Request that the Company remove or delete your personal data when there is no good reason for the Company to continue processing it; and
• Withdraw your consent to the Company’s use of your personal data, any such withdrawal may result in the Company not being able to provide you with access to certain specific functionalities of the Websites.

Any complaints may be filed with a Data Protection Authority in your jurisdiction. For more information, if you are in the European Economic Area (“EEA”), please contact your local data protection authority in the EEA.

United States Residents Individual State Privacy Requirements

California and Virginia have enacted, and other  states in the United States may in the future enact, comprehensive consumer data privacy laws protecting the residents of these states, or may from time-to-time amend such existing consumer data privacy laws. Presently, Company does not meet any of the individual state thresholds which would require it to comply with any of the  individual state-enacted consumer data privacy laws that are presently in effect such as the California Consumer Privacy Act (as amended by the California Privacy Rights Act) or the Virginia Consumer Date Protection Act.

Collection and Use of Non-personally Identifiable Information

We may also collect information about you that is not personally identifiable.  By your use of the Website you consent to the collection of such information.  If you do not want such information to be collected you should not use the Website.

Examples of non-personally identifiable we may collect are listed below.

When you visit our Website, our server logs your IP address, the time and duration of your visit, and the time and duration of the pages on our Website that you view. Company uses “cookies” on its own behalf so that we can better serve you with tailored information when you return to our site. Cookies are identifiers that a web site can send to your browser to keep on your computer to facilitate your next visit to our site. It may do such things as store the fact that you utilized certain aspects of the site so that the next time you visit we recognize you have certain interests. You can, if you wish, set your browser to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.

Company uses a third-party vendor to help measure and analyze the effectiveness of its Websites and how visitors use its Websites. To do this, tracking techniques (e.g., cookies) are used to collect information, including the pages visited and navigation patterns, which help us learn how visitors use our sites, and what information is of the most interest to visitors to our Websites. Web-visit information may include the following:

A Web beacon is a small image we place in our Web-based e-mail communications. Web beacons allow us to access our cookie to tell us whether you have viewed our e-mail. If you set your browser to refuse cookies, the Web beacon will provide us only with information that an email has been viewed, but we will not be able to identify the visit with your browser.

Some of our products may transmit system, device or other product usage related information back to us. Depending on the application, this information may be anonymous or it may be associated with you.

We may share non-personally identifiable aggregate statistical information about our users with third parties.

Storage and Retention of Information

Company retains non-personally identifiable information collected from web site visitors indefinitely.  We retain personally identifiable information collected from you only as long as necessary for the purpose for which you provide it or as required by law.  We may maintain and process such information directly or indirectly in one or more databases in the United States or elsewhere.

Emails

To unsubscribe from Company emails, click here.

If you opt out or unsubscribe, we may, in compliance with the United States CAN SPAM Act of 2003, run our suppression list (addresses not to be emailed) against another list of names for a Company mailing or provide our suppression list to a third party for such verification.

When you opt-out or unsubscribe, you are doing so from our marketing messages. We may continue to send you transactional messages relevant to our business relationship. Transactional messages include information on product updates and upgrades, Service Agreement and subscription expirations and renewals, responses to inquiries, surveys and other information related to the product you downloaded or purchased.

Data Security

We have implemented generally accepted security standards to protect information from loss, misuse and unauthorized access, disclosure, alteration or destruction. Only our employees and independent contractors have access to the information we collect, and these employees and independent contractors are made aware of and required to comply with our privacy policy.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Other Sites or Third Parties

This site contains links to other sites maintained by third parties; We are not responsible for the privacy practices of, content from, or actions of such third parties. When you click on such a link, you will leave the Website. The privacy policy of the external Web site will then be in effect. These links to other sites do not imply affiliation or endorsement of any linked site in any way.

Public Forums

Company – either independently or acting in concert with third parties – may provide a community to our users. Please note the following:

• Use the community at your own risk. Company reserves the right to, at our sole discretion and without notice, remove or refuse content.
• Any information you post in the community becomes public information with the exception of support cases.
• Your personal information displayed is limited (your name when posting or commenting) and this visibility can be changed within the My Settings area of your profile.
• You can subscribe/unsubscribe to email notifications from the Company Community under the My Settings area of your profile.
• Posting any unsolicited commercial messages, spam, or any content not associated to the Company community is prohibited.
• Posting any information that violates or infringes on any copyright, intellectual property, privacy or publicity rights, or violates any confidentially agreements is prohibited.

Children

The Website is not directed at persons under 18 years of age and our content and other services are not written, intended, or designed for persons under 18 years of age. We do not intend to collect any personally identifiable information from such individuals. Where appropriate, Company will specifically instruct children not to submit such information on the Website. If a child has provided us with personally identifiable information, a parent or guardian of that child should contact us at the mailing address or e-mail address listed at the bottom of this policy if he would like this information deleted from our records. We will use reasonable efforts to delete the child’s information from our existing files.

Changes to Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Legal

Company corporate web sites operate as-is and as available. Any warranties of accuracy, quality, title, fitness or merchantability are disclaimed. We are not liable for direct, indirect, incidental or consequential damages, or for events beyond our direct control.

Delaware law governs this Policy, excluding conflicts of law principles. Any provision of this Policy that is illegal or unenforceable shall be deemed automatically conformed to the minimum requirements of law. Any legal actions against us must be commenced in Suffolk County, Massachusetts within one year after the claim arose, or be barred.

Privacy-related Questions

If you have any questions about this Privacy Policy, please contact [email protected].

This document was last updated on March 27, 2023.